Privacy Policy

Kona Coast Mobile Massage (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book a massage service.

1. Information We Collect

We collect only the personal information necessary to provide our services and communicate with you. This may include:

Contact details: name, phone number, and email address (submitted via our contact or booking forms)
Appointment details: date, time, and service preferences
Payment information: processed securely either online (via payment processor) or in person at the time of service

We do not collect or store payment card details on our servers.

2. How We Use Your Information

We use your information to:

Respond to your messages or inquiries
Schedule and confirm massage appointments
Process payments for services rendered
Improve customer service and support

We do not use your data for marketing, newsletters, or advertising purposes.

3. Data Sharing

We do not sell, rent, or trade your personal data.

We may share limited data only as necessary with:

Payment processors (for online transactions)
Website hosting providers (for site functionality and security)

All such providers are bound by confidentiality and data protection obligations.

4. Data Retention

We retain personal data only as long as necessary to:

Fulfill your booking or inquiry
Comply with legal or accounting obligations

Once this purpose is fulfilled, data is securely deleted.

5. Data Security

We take reasonable precautions to safeguard your personal information against loss, theft, and unauthorized access. These include:

Secure (HTTPS) website encryption
Limited access to personal data
Secure payment processing through compliant providers

6. Your Rights

You may request to:

Access the personal data we hold about you
Correct or update your information
Request deletion of your personal data

To make a request, please contact us using the details below.

7. Cookies and Tracking

We do not use cookies, analytics tools, or tracking technologies on our website.

8. International Transfers

Our services are offered exclusively in Hawaii, USA.

We do not transfer or process personal data outside the United States.

9. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal obligations. The updated version will always be posted on this page with the revised “Last Updated” date.